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How do I cancel my Android or Desktop Gold Subscription?


When you registered for your Gold Membership, the subscription had an auto-renew feature attached to it. To cancel your subscription, please follow the directions provided for your method of payment. Please note that you will still have access to your Gold membership until the end of the current billing period.

Android:

  1. Open the Google Play Store on your Android device
  2. Check to make sure you're signed in to the correct Google Account.
  3. Tap Menu Subscriptions.
  4. Select the MyPlate Calorie Counter app.
  5. Tap Cancel subscription.

 

PayPal:

  1. Log into your PayPal Account.
  2. Click the ​Settings icon near the top of the page.
  3. Select Pre-approved Payments under "Payment settings."
  4. Select the merchant whose agreement you want to cancel and click Cancel.
  5. Click Cancel Profile to confirm your request.

 

Credit Card:

If you used a credit card to purchase your Gold membership on Livestrong.com, you will need to contact us at support@livestrong.com to have your account cancelled. Please provide us with the username that your Gold membership is attached to so that we can assist you quickly!

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